Legal
Refund Policy
30-Day Money-Back Guarantee
Etchture Co LLC offers a 30-day money-back guarantee on all purchases. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.
How to Request a Refund
To request a refund, email us at info@etchtureco.com with your order number or the email address used at checkout, and we will process your request.
How Refunds Are Processed
Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer and typically take 3–10 business days to appear on your statement. When a refund is issued, access to the associated template files and license ends.
Your Statutory Rights
This policy is offered in addition to, and does not limit, any statutory consumer rights you may have under the laws of your country of residence, including any right of withdrawal or cancellation.
Contact
For any question about a payment or refund, contact Etchture Co support at info@etchtureco.com.